1. Data Controller
The data controller for your personal information is KYNDLE PTE. LTD., located at 512 Chai Chee Ln, Singapore 469028.

2. Information We Collect
To provide high-quality service, we collect the following information:

Identity Data: Name and surname.

Contact Data: Email address and phone number.

Logistics Data: Billing address and shipping address.

Transaction Data: Details about payments and products purchased.

3. Secure Payment Processing
All payments are processed through Stripe, a leading global payment processor. Wardrobeveil does not store or have access to your full credit card details. All transactions are encrypted via 256-bit SSL and processed in a PCI-DSS compliant environment. For more information, please refer to Stripe’s Privacy Policy.

4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. In accordance with applicable laws, transaction-related data is generally retained for a period of 7 years.

5. Your Legal Rights (GDPR Compliant)
Under applicable regulations, you have the following rights:

Access & Rectification: Request a copy of your data or correct inaccuracies.

Erasure ("Right to be Forgotten"): Request deletion of your data when no longer needed for legal obligations.

Portability: Request the transfer of your data to another service provider.

Withdraw Consent: Opt-out of marketing communications at any time.

6. Data Security
We implement industry-standard technical and organizational measures (including firewalls and encryption) to protect your data. While no internet transmission is 100% secure, we utilize commercially acceptable methods to safeguard your personal information against unauthorized access or loss.

Our website and services are not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction in the EU). We do not knowingly collect personal data from minors.

7.Data Sharing

As an in-house manufacturer, your personal and order data is never sold or shared with third-party production facilities. We only share necessary fulfillment data with trusted logistics partners (e.g., DHL, FedEx) to deliver your order, and with secure payment processors.

8. Changes to This Policy
We may update this policy periodically. Any changes will be updated on this page with a new "Effective Date."

9. Contact Us
For any privacy-related inquiries, please contact our Data Protection Officer:

Email: serendipitous@wardrobeveil.com

Company: KYNDLE PTE. LTD.

Registration No.: 202015032H

Address: 512 Chai Chee Ln, Singapore 469028

Tel: +65 63778573